Non-Discrimination Policy

We’re There for You, We Fight for You, We Support You

Notices Informing Individuals About Nondiscrimination and Accessibility Requirements

BioTek reMEDys complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. BioTek reMEDys does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

BioTek reMEDys provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters; and
  • Written information in other formats (large print, audio, accessible electronic formats and other formats).

BioTek reMEDys provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters; and
  • Information written in other languages.

If you need these services, contact:
BioTek reMEDys
2 Penns Way, Suite 404, New Castle, DE 19720
Phone: (877) 246-9104

If you believe that BioTek reMEDys has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Complaints Team
2 Penns Way, Suite 404, New Castle, DE 19720
Phone: (877) 246-9104
Email: Complaints@biotekrx.com

You can file a grievance in person or by mail, or email. If you need help filing a grievance, our Complaints Team is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1.800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html



Language Assistance Services

Attention: If you are hearing impaired, please access the DE Relay Services at (800) 232-5760 or by dialing 711.

Español (Spanish)
繁體中文 (Chinese)
Tiếng Việt (Vietnamese)
Русский (Russian)
Deitsch (Pennsylvania Dutch)
한국어 (Korean)
Italiano (Italian)
العربية (Arabic)
Français (French)
Deutsch (German)
ગુજરાતી (Gujarati)
Polski (Polish)
Kreyòl Ayisyen (French Creole)
ខ្មែរ (Mon-Khmer, Cambodian)
Português (Portuguese)


Español (Spanish):
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (877) 246-9104.

繁體中文 (Chinese):
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 。 (877) 246-9104

Tiếng Việt (Vietnamese):
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (877) 246-9104.

Русский (Russian):
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (877) 246-9104.

Deitsch (Pennsylvania Dutch):
Wann du [Deitsch (Pennsylvania German/Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call (877) 246-9104.

한국어 (Korean):
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (877) 246-9104

Italiano (Italian):
ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (877) 246-9104.

العربية (Arabic):
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (877) 246-9104

Français (French):
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (877) 246-9104.

Deutsch (German):
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (877) 246-9104.

Gujarati (ગુજરાતી):
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો (877) 246-9104.

Polski (Polish):
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer (877) 246-9104.

Kreyòl Ayisyen (French Creole):
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (877) 246-9104.

ខ្មែរ (Mon-Khmer, Cambodian):
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ (877) 246-9104

Português (Portuguese):
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (877) 246-9104.